Contact us

Talk to the People Who Make Your Jewelry

No call centers, no ticket numbers. Your message goes straight to our workshop in Surat — and most questions get a reply within a few hours.

Fastest reply

WhatsApp Us

The quickest way to reach us — questions, sizing help, photos of what you are looking for, anything.

+91 95586 15423
Chat on WhatsApp

Email Us

For order questions, returns, warranty claims, or anything detailed. We reply within one business day.

care@signorajewels.com
Write to us

Book a Consultation

A free 20–30 minute call with Himmat, our founder and designer — for bespoke pieces, engagement rings, or honest advice. No obligation.

Video or phone · your timezone
Pick a time

WhatsApp: usually within a few hours · Email: within one business day · Workshop hours: 10:00–19:00 IST, Monday–Saturday

Or send a message

Write to Us Here

Prefer a form? Fill this in and it lands in the same inbox — care@signorajewels.com.

Please enter a valid email address.

Include country code if you would like a WhatsApp reply.

Please write a short message so we know how to help.

We reply to every message — usually within a few hours.

Head office & workshop

Surat, Gujarat, India

Home to our high-end manufacturing — in the city that cuts and polishes roughly 90% of the world’s diamonds, where our family has worked since 2006.

You’re warmly welcome to visit — watch how your piece is made and see our craft up close. Message us to arrange a time.

Client care teams

United States · Arizona+1 520 303 1145
Canada · Ontario+1 520 303 1145
United Kingdom · West Midlands+44 7365 107826

Local support across the US, UK & Canada — every piece still crafted and shipped from India.

Hours

Monday – Saturday10:00 – 19:00 IST
SundayClosed

Messages sent outside hours are answered first thing the next working day.

Before you write

The Four Most-Asked Questions

How long will my order take?

Around 14 days — about 7 business days to craft and dispatch, plus about 7 days in transit. Bespoke pieces take a little longer.

Will I pay customs duties?

Not in the US, UK, or Canada — we prepay all duties and taxes, so the checkout price is everything you pay. Elsewhere, duties are paid on delivery; ask us for an estimate.

Can I change or cancel my order?

Contact us as soon as possible. Because crafting begins quickly, we cannot guarantee changes once production starts — but we will always do our best.

How do returns work?

30 days on standard designs, worldwide. In the US, UK, and Canada we cover the return shipping and duties too. Bespoke pieces are non-returnable.

Find us elsewhere

Made to order. Made for you.