Shipping & delivery

Crafted in India, Delivered to Your Door

Every piece is made to order and sent fully insured and tracked with FedEx, DHL, or UPS. Here's exactly when it arrives, what it costs, and how customs works where you live — no surprises.

Worldwide, securely

Trusted, Insured, Discreet

Wherever you are, our local client-care teams in the US, UK, and Canada are here to help before and after your order — while all jewelry is crafted and shipped from our Surat, India workshop. Call us: US +1 520 303 1145 · UK +44 7365 107826.

Worldwide delivery

We ship around the globe, with dedicated express service to the US, UK, and Canada.

Trusted couriers

Every piece travels with FedEx, DHL, or UPS — names you already know.

Fully insured & tracked

Insured end to end, with tracking from our bench to your door.

Discreet & gift-ready

Secure, unbranded outer packaging — and a gift-ready box inside.

Made to order

When Your Piece Arrives

Because each piece is crafted just for you, here's the journey.

Step one

Crafted & dispatched

About 7 business days after your order, made just for you. Custom pieces take a little longer.

Step two

In transit

About 7 days with an express courier, fully insured and tracked.

Step three

Delivered

Typically around 14 days from order to door, with signature on delivery.

Ordering for a date? Allow about two weeks, plus a few days' buffer. Need it sooner? Message us and we'll do our best.

Shipping costs

Shipping, Simplified

Enjoy free express shipping on orders over $500. Below that, shipping is calculated at checkout based on your destination.

Made clear for you

Choose Your Country

Your delivery estimate, free-shipping eligibility, and exactly how duties work — for where you live.

Delivery to the United States
Delivery estimate
~14 days
FedEx, DHL, or UPS · express
Free shipping
Over $500
Otherwise calculated at checkout
Duties & taxes
Fully covered

Fully covered by us — nothing to pay on delivery. The price you see at checkout is the price you pay.

For the US, UK, and Canada, duties and taxes are fully covered. Elsewhere, rates are set by customs and can change — check your country's official tool, or just ask us.

No surprises

About Customs & Taxes

For our main markets, there's nothing to think about — we take care of customs for you.

Fully covered

US, UK & Canada

We prepay all import duties and taxes on orders to the US, UK, and Canada, so there's nothing more to pay on delivery. The price you see at checkout is the price you pay — no customs invoice, no courier handling fee.

Rest of world

Paid on delivery

Import duties and taxes are set by your country's customs and paid to the courier on delivery. We keep your paperwork accurate to keep them as low as possible, and we're glad to estimate them before you buy — just ask.

Outside the US, UK, and Canada, rates are set by your country's customs authority and can change — for an exact figure you can check your country's official customs tool, or just ask us.

Always in the loop

Track Every Step

The moment your piece ships, we'll email your tracking number. You can also track it in your account, or message us on WhatsApp anytime for an update.

Order placed & confirmed
Crafted in our Surat workshop
Shipped — tracking emailed to you
Out for delivery, signed to your hands
Peace of mind

Protected From Our Bench to Your Hands

Fully insured

Covered until it safely reaches you — every shipment, every time.

Signature on delivery

Your piece is handed over in person, not left at the door.

Discreet packaging

Plain, secure outer packaging — no one needs to know what is inside.

Damaged in transit?

Contact us within 48 hours with photos and we will make it right.

Questions, answered

Shipping FAQ

About 14 days — roughly 7 to craft and dispatch, plus about 7 in transit. Custom pieces take a little longer.

We ship worldwide, with express service to the US, UK, and Canada.

Every piece is made to order in our Surat, India workshop and shipped directly to you. We have local client-care teams in the US, UK, and Canada for support, but all jewelry is crafted and dispatched from India. You can reach them by phone: US +1 520 303 1145, UK +44 7365 107826.

If you're in the US, UK, or Canada, no — we cover all duties and taxes, so there's nothing extra to pay on delivery. Everywhere else, they're charged by your country and paid to the courier on delivery; we're always happy to estimate them before you order.

Yes — fully insured and tracked until it reaches you.

Free express shipping on orders over $500; otherwise it is calculated at checkout by destination.

Yes — you'll get tracking by email and in your account, and we're on WhatsApp for updates anytime.

Contact us within 48 hours with photos and we will resolve it.

Tell us your date and we'll do our best — message us before ordering.

We're here to help

Questions About Your Delivery?

Tell us where you are and what you're ordering — we'll walk you through timing, costs, and customs before you buy.