How long until my order arrives?+
Standard listed pieces are made to order with an estimated dispatch of 7 business days. Use the product-page estimate when it is more specific and the timing confirmed after ordering. Delivery timing begins after dispatch and varies by destination and carrier service. Fully custom commissions follow the production schedule confirmed with their approved specifications or CAD.
Do you ship to my destination?+
Signora delivers to destinations currently available at checkout using express, insured and tracked carrier services. The available service and charge for your address are shown before payment.
Is shipping free?+
Orders of US$500 or more receive free express, insured and tracked international delivery. Below US$500, express, insured and tracked international delivery is charged at the fixed rate shown at checkout.
Will I have to pay import duties?+
For every destination available at checkout, Signora prepays applicable import duties and import taxes. Customers should not be asked to pay those import charges again on delivery.
Can I track my order?+
A tracking link is emailed after dispatch. Use the track-your-order page or contact the Signora care team with your order number if an update is unclear.
What if my parcel or piece arrives damaged?+
Manufacturing defects, an incorrect item or transit damage are handled separately from change-of-mind return eligibility. Contact Signora promptly with the order number and clear photos so the team can review and resolve the issue.
