Shipping policy

SHIPPING COVERAGE

• We ship worldwide
• Orders are delivered via trusted courier partners such as FedEx, DHL, UPS, and other reliable logistics providers

PROCESSING TIME

• Most orders are processed and shipped within 5–7 business days from the date of order
• In rare cases, processing may take slightly longer due to high demand or operational reasons
• For customized or made-to-order jewelry, please allow an additional 10–15 business days for dispatch

DELIVERY TIME

• Delivery timelines vary depending on the destination country and courier service
• Estimated delivery time is calculated at checkout based on your location

EXPRESS SHIPPING

• Express shipping options are available for India and USA customers only
• Availability and charges will be shown at checkout

SHIPPING CHARGES

• Shipping charges are calculated at checkout based on delivery location

Free Shipping Eligibility:

• India: Free shipping on orders above USD 39
• USA: Free shipping on orders above USD 99
• Rest of the World: Free shipping on orders above USD 149

ORDER TRACKING

• Once your order is shipped, you will receive an email with tracking details
• Customers are responsible for tracking their shipment and coordinating with the courier for any delays

IMPORTANT SHIPPING TERMS

• We can ship only one order per shipping address
• For multiple addresses, please place separate orders
• Delivery delays caused by courier companies, customs, or weather conditions are beyond our control
• If your package is received damaged, please contact us within 48 hours of delivery with photos for resolution

CUSTOMS & IMPORT DUTIES

• International shipments may be subject to customs duties, taxes, or import charges
• These charges vary by country and are not included in the product or shipping price
• The customer is responsible for paying any applicable duties to release the shipment

CONTACT US

For urgent shipping requests or any queries, please contact us:

📧 Email: care@signorajewels.com
📞 Phone: +91 99131 40434

Address:
Signora Jewels
Ground Floor, Plot No 85 to 88, Dhananjay House
Near Kadodara Chowkdi, Behind McDonald
Chhatrala Industrial Park, Kadodara
Surat, Gujarat – 394325, India

We appreciate your trust in Signora Jewels and strive to deliver a seamless and reliable shopping experience.