Shipping policy

Every Signora piece is made to order in Surat, then shipped fully insured to your door. Here is exactly how it works — timelines, costs, and customs, with no surprises.

At a glance

Worldwide shipping via FedEx, DHL & UPS — insured and tracked
US, UK & Canada: all duties & taxes prepaid — nothing to pay on delivery
Free shipping on orders over $500
Made to order: dispatched in 5–7 business days, then in transit to you

This summary is for convenience — the full policy below governs.

1. Shipping coverage

We ship worldwide. Orders are delivered via trusted courier partners including FedEx, DHL, UPS, and other reliable logistics providers — fully insured and tracked end to end.

2. Processing time

Standard pieces — most orders are processed and dispatched within 5–7 business days from the date of order. In rare cases, processing may take slightly longer due to high demand or operational reasons.

Customized & made-to-order pieces — please allow an additional 7 business days for dispatch.

3. Delivery time

Delivery timelines vary depending on your destination country and the courier service selected. Estimated delivery time is calculated at checkout based on your location.

4. Express shipping

Express shipping options are currently available for customers in India and the USA. Availability and charges will be shown at checkout.

5. Shipping charges

Shipping charges are calculated at checkout based on your delivery location.

Free shipping on orders above USD 500 — USA and worldwide.

6. Customs, duties & taxes

United States, United Kingdom & Canada We prepay all import duties and taxes. There is nothing extra for you to pay on delivery — the price you see at checkout is the price you pay. No customs invoice, no courier handling fee.
Rest of the world Import duties, taxes, and customs charges vary by destination and are the responsibility of the customer. These are not included in the product or shipping price and are payable to the courier on delivery. For an estimate before you order, contact us and we will do our best to help.

7. Order tracking

Once your order is dispatched, you will receive an email with your tracking details. Customers are responsible for tracking their shipment and coordinating with the courier for any delivery queries or delays. You can also message us on WhatsApp anytime for an update.

8. Important shipping terms

  • We can ship only one order per shipping address. For multiple addresses, please place separate orders.
  • Delivery delays caused by courier companies, customs processing, or weather conditions are beyond our control. We are not liable for such delays.
  • If your package arrives damaged, contact us within 48 hours of delivery with photos and we will resolve it — every shipment is fully insured.

9. Contact us

For urgent shipping requests or any queries, we are easy to reach:

Email care@signorajewels.com
WhatsApp +91 95586 15423
Address Dhananjay House, Plot No. 85, Chhatrala Ind Park,
Near Kadodara Chowkdi, Behind McDonald's,
Haripura, Surat – 394325, India

We appreciate your trust in Signora Jewels and strive to deliver a seamless and reliable shopping experience.

Made to order. Made for you.