A beautiful beginning
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Begin with one of our most-loved collections and find a piece made for you.
Shop best sellers- Made to order in Surat
- Insured worldwide delivery
- Duties prepaid for US, UK & Canada
Track your order
Where Is My Piece?
Every Signora piece is made to order — crafted first, then shipped fully insured with FedEx, DHL, or UPS. Here is exactly where your order is at every stage, and how to check.
The journey
From Our Bench to Your Door
Made to order means your piece is crafted after you order — so for the first week, there is no tracking number yet. That is not a delay; that is your piece being made.
1. Crafting
Days 1–7 (business days)Your piece is being made in our Surat workshop — cast, set, polished, and quality-checked. No tracking number exists yet during this stage.
2. Dispatched
Around day 7Your piece ships. The moment it leaves us, you receive an email with your tracking number and courier link.
3. In transit
About 7 daysFully insured and tracked door to door with FedEx, DHL, or UPS. For the US, UK, and Canada, all duties are prepaid — your parcel will not be held for payment.
4. Delivered
~14 days from orderSignature on delivery, in discreet, tamper-proof packaging. The unveiling is yours.
Bespoke and custom pieces take a little longer — we will keep you updated personally.
Check your status
Three Ways to Track
Your shipping email
The moment your piece ships, we email your tracking number and a live courier link. Check your inbox — and your spam or promotions folder, just in case.
Sent from care@signorajewels.com
Your order status page
Open your order confirmation email and tap “Track your order” — it opens your live order status page with real-time updates.
Open your account
Fastest answer
Just ask us
Message us your order number on WhatsApp and we will check everything — crafting status included — and reply personally.
+91 95586 15423
WhatsApp us
Safety & security
Protected Until It Reaches You
Trusted couriers
FedEx, DHL & UPS
100% insured
Covered until it is in your hands
Signature on delivery
No doorstep drops
Tamper-proof & discreet
No one knows what is inside
Common questions
Tracking Trouble?
I ordered days ago and have no tracking number. Is something wrong?
Nothing is wrong. Your piece is made to order — crafting takes about 7 business days, and your tracking number is created only when it ships. If it has been more than 8 business days with no email, message us and we will check.
I never received a shipping email.
Check your spam and promotions folders first — it comes from care@signorajewels.com. Still nothing? WhatsApp us your order number and we will resend it in minutes.
My tracking has not updated in a few days.
International shipments sometimes pause at customs clearance or between courier scans — this is normal, especially mid-route. If tracking is unchanged for more than 4 days, contact us and we will investigate with the courier directly.
Tracking says delivered, but I do not have it.
First check with household members, neighbors, or your building’s mail room — signature deliveries occasionally get signed by others. If it is genuinely missing, contact us within 48 hours; every shipment is fully insured and we will resolve it.
My piece arrived damaged.
Contact us within 48 hours of delivery with clear photos at care@signorajewels.com. Every shipment is insured — we will make it right.
Still unsure?
A Real Person Will Check for You
Send your order number and we will tell you exactly where your piece is — in the workshop or on the road.