A beautiful beginning
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Begin with one of our most-loved collections and find a piece made for you.
Shop best sellers- Made to order in Surat
- Insured worldwide delivery
- Duties prepaid for US, UK & Canada
Lifetime warranty
Made to Last. Backed for Life.
Every Signora piece carries a lifetime warranty against manufacturing defects in the metal and stone setting. If we made a mistake, we will make it right — no time limit.
Lifetime coverage
No expiry on manufacturing defects
Free resolution
Repair, replacement, or refund at no cost
Direct from the maker
You deal with us, not a retailer
Covered
What We Cover — For Life
If a defect in how we made your piece ever appears, it is on us. That includes:
Stone settings
A stone that loosens or falls out due to a defect in the setting — prongs, bezel, channel, or pavé work that was not crafted correctly.
Metal integrity
Cracks, breaks, or structural failure in the band or mounting caused by a flaw in casting or construction — not by impact or wear.
Craftsmanship faults
Soldering failures, misaligned settings, finishing defects, or anything else that traces back to how the piece was made.
Early finish defects
Plating or finish issues that appear unusually early and are clearly a production fault rather than normal wear.
Not covered
What Falls Outside the Warranty
We are honest about the line. The warranty covers how the piece was made — not what happens to it afterward. Not covered:
Normal wear and tear — surface scratches, gradual dulling of finish, the natural softening of white gold's rhodium layer over years of wear.
Accidental damage — impacts, crushing, bending from force, chipped stones from knocks.
Loss or theft — of the piece or of stones lost through damage rather than defect.
Third-party work — any piece that has been resized, repaired, or altered by another jeweler. (Routine local services like rhodium re-plating are fine — see below.)
Improper care — damage from chemicals, extreme conditions, or storage neglect. See our Jewelry Care guide.
Not sure whether your issue is a defect or wear? Send us photos — we assess every case individually and fairly.
Repairs, resizing & upkeep
Why We Recommend a Local Jeweler
We craft everything in Surat, India, and we do not have workshops overseas. That means we cannot physically resize, re-plate, or repair your piece after delivery — shipping it back and forth for routine service would be slow and costly for you.
Instead, we recommend a trusted local jeweler for routine services. Almost any reputable jeweler can work with our pieces:
Ring resizing
A local jeweler can resize most of our rings. This is also why we stress getting your size right before ordering — visit our Ring Size & Fit guide, or ask us to help.
Rhodium re-plating (white gold)
White gold's bright finish comes from rhodium, which softens after roughly 12–24 months of daily wear. Any local jeweler can refresh it affordably. Platinum never needs this.
Cleaning & polishing
Professional cleaning once a year keeps your piece brilliant. Many jewelers offer this for a small fee — or free. Our Jewelry Care guide covers safe at-home cleaning too.
Important
Using a local jeweler for these routine services does not void your warranty. Only structural alterations or repairs that cause new damage fall outside coverage.
How it works
Making a Claim
Simple and human — no forms, no fine print battles.
2
Send photos
Attach clear photos of the piece and the defect. This is usually all we need to assess.
3
We assess — fast
We review every claim individually, typically within 2–3 business days, and tell you honestly whether it is a defect or wear.
4
We make it right
If it is a manufacturing defect, we repair, replace, or refund — our choice of remedy based on what serves you best, at no cost to you, including shipping.
Arrived damaged?
Damage in Transit Is Different — and Faster
If your piece arrives damaged, that is not a warranty case — it is covered by our shipping insurance. Contact us within 48 hours of delivery with photos and we will resolve it immediately. Every shipment is fully insured until it reaches your hands.
See shipping & delivery →
Common questions
Quick Answers
How long does the warranty last?
For the lifetime of the piece. There is no expiry date on manufacturing defects.
Do I need to register my piece?
No. Your order confirmation is your warranty record. Keep your order number handy and you are covered.
A stone fell out — is that covered?
If it fell out because of a defect in the setting, yes — fully covered. If the setting was damaged by an impact first, that is accidental damage. Send us photos and we will assess it honestly.
Does resizing at a local jeweler void my warranty?
Routine services — resizing, rhodium re-plating, cleaning — do not void your warranty. Only alterations that structurally change the piece or repairs that cause new damage fall outside coverage.
What will it cost me to claim?
Nothing. If it is a manufacturing defect, the repair or replacement and all shipping are on us.