Returns & Exchanges

Shop with confidence. Learn about our easy return and exchange process for your complete peace of mind.

We’re Here to Help

We want you to love your Signora Jewels piece. If you aren't completely satisfied, we'll make the return or exchange process simple for you.

Returns & Exchanges Policy

Hassle-free support for all your jewelry orders. Find our guidelines here.

  • Eligibility
    Return requests within 14 days of delivery. Items must be unused, in original condition, and include packaging/invoice.
  • How to Initiate
    Email care@signorajewels.com with your order number, registered email, reason for return, and images (if applicable).
  • Return Conditions
    Ship back within 7 working days of approval. Return shipping is the customer's responsibility.
  • Exchange Policy (Defective/Damaged)
    Report within 48 hours of delivery for a free replacement.
  • Non-Returnable Items
    Sale/Final sale items and customized/personalized jewelry.
  • International Orders
    Returns/Exchanges are only available for India-based orders.
  • Refund Process
    Processed within 10–15 business days of quality check approval, issued to the original payment method.

01

Easy Returns

Request a return within 14 days of delivery. Items must be unused and in their original packaging.

02

Quick Initiation

Just email care@signorajewels.com with your order number and photos (if damaged) to start the process.

03

Damage Protection

Received a damaged product? Report it within 48 hours, and we will provide a free replacement.

04

Secure Refunds

Once approved, your refund will be processed back to your original payment method within 10–15 business days.

Satisfaction

We Are Committed To Your Satisfaction

Shopping for jewelry is a special experience, and we want you to be completely happy with your purchase. If you need a return or exchange, we have made the process as smooth and transparent as possible.