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Begin with one of our most-loved collections and find a piece made for you.
Shop best sellersYour ring is insured by us the moment it leaves the workshop — but only until it reaches your hands. Here is how warranty and insurance fit together after that, and the paperwork that makes any claim painless.
Signora's warranty policy and jewelry insurance address different risks. Signora reviews reported manufacturing defects in the metalwork or stone setting; insurance may cover loss, theft, accidental damage and mysterious disappearance, subject to the insurer's terms. To insure a piece you generally need the documentation supplied with your order, your receipt and often an appraisal stating replacement value. This guide is general information, not financial or insurance advice.
Signora's warranty policy covers the review of reported manufacturing defects — issues in the metalwork or stone setting that trace back to how the piece was made. Normal wear, accidental damage, misuse, loss and work performed by another jeweler are not manufacturing defects; Signora assesses each report and confirms the available resolution.
Insurance covers different risks. A jewelry policy may protect against loss, theft, accidental damage, and mysterious disappearance, subject to that insurer's terms.
While your order travels to you, Signora uses insured delivery. After delivery, any personal jewelry cover is arranged by you with the insurer you choose.
Most owners insure fine jewelry one of two ways, and neither is universally right — it depends on the piece's value, the cover you already hold, and how you live.
1. A rider on your homeowners or renters policy. Standard home and contents policies usually include some jewelry cover, but with low per-item limits — often a few hundred to a couple of thousand dollars, and sometimes for theft only. Scheduling the piece (also called a rider or floater in the US, or listing it as a specified item in the UK) lifts those limits and can add loss and accidental-damage cover. It is convenient and often inexpensive, though a claim may affect your whole home policy.
2. A standalone specialist jewelry policy. Dedicated jewelry insurers cover only jewelry, typically against loss, theft, damage, and mysterious disappearance, and settle claims by repairing or remaking the piece through jewelers. Claims do not touch your home policy and cover is often broader — but it is a separate premium to manage.
We deliberately recommend no specific provider. Policies differ by country and change often; compare a scheduled rider against a specialist quote for your particular piece and see which reads more sensibly for your life.
An appraisal is a signed document from a qualified jewelry appraiser — usually local to you — describing your piece in detail and stating its replacement value: what it would cost to have an equivalent piece made or purchased today. Insurers use this figure to set your coverage amount and your premium.
A thorough appraisal records the metal and fineness (say, 18K white gold or platinum Pt950), the center stone's identity and grades, the side stones, weights, and distinguishing details — enough that a replacement could be commissioned to match.
Two honest cautions. First, an appraised value is not a resale price: appraisals describe replacement cost, which usually sits above what a piece would fetch second-hand. Second, some appraisals run generous — a higher number can feel flattering, but it mostly buys a higher premium for value no insurer would ever pay out. A realistic figure serves you far more than an inflated one.
For a made-to-order Signora piece, your receipt is strong evidence of true replacement cost, because it reflects the maker's price for exactly that piece.
These two documents are often confused, and insurers may want both — because they answer different questions.
The laboratory report answers: what is it? When a report is included, the Signora product page and order documentation identify the lab, report type and scope. The report states the facts recorded for the stone or finished piece it covers; it says nothing about price. Our IGI certification guide explains how to read an IGI report line by line.
The appraisal answers: what would it cost to replace? It is a valuation, usually from a local appraiser, that converts the available documentation — plus the metal, workmanship and current market — into a replacement figure in today's money.
Think of it this way: the supplied documentation identifies what it covers; the appraisal is its price tag for insurance purposes. An appraisal is a snapshot of a moving market, which is why it needs refreshing from time to time.
Prices move, in both directions. Gold and platinum drift with metal markets. Labor and workmanship costs rise. And lab-grown diamond prices have eased meaningfully in recent years as growing technology matured — so the honest direction of an update is not always up.
A sensible rhythm is to review the figure every two to three years, and after any major market shift or remodel of the piece. An update is usually quicker and cheaper than the original appraisal, since the description already exists — many appraisers offer a reduced rate for revaluations.
If you are still deciding what the piece itself should be, our engagement ring guide walks through stones, settings, and where a budget genuinely matters.
A claim is only as smooth as the file behind it. Keep these together — originals somewhere safe, digital copies somewhere backed up:
If a document ever goes missing, write to us with your order number — we hold your order record and will help you rebuild the file.
Three practical points that catch people out:
Check the coverage territory before you travel. Policies differ on whether cover applies worldwide, only in your home country, or abroad for limited periods. Confirm this line before you fly and ask whether any activities are excluded.
Contact Signora before repair or resizing. We can give design-specific guidance before you use a trusted local jeweler. Keep every service receipt for your insurer; third-party alteration may affect return and warranty eligibility.
Everyday care lowers everyday risk. A piece that is stored well and checked regularly — prongs especially — is far less likely to become a claim. Our jewelry care guide covers safe cleaning and storage at home.
Whichever route you choose, these questions surface the real differences between policies quickly:
A note on this guide: everything here is general information to help you ask sharper questions. It is not financial or insurance advice, and policies vary by insurer, country, and person — always confirm the specifics of cover with a licensed insurer or advisor before relying on them.
| What happened | Signora warranty policy | Jewelry insurance |
|---|---|---|
| Loss of the piece | Not covered | Covered by most jewelry policies |
| Theft | Not covered | Typically covered |
| Mysterious disappearance | Not covered | Covered by many specialist policies — check yours |
| Manufacturing defects | Reviewed under Signora's current warranty policy | Not usually covered — check the insurer's terms |
| Accidental damage | Not covered | Typically covered — chipped stones, bent settings |
| Resizing & routine service | Contact Signora first; third-party work may affect eligibility | Keep the receipts and check the insurer's terms |
| Who provides it | Signora, included with every piece | An insurer you choose and pay a premium to |
General comparison only — confirm the specifics of any policy with the insurer before relying on them.
No. Signora's warranty policy addresses reported manufacturing defects. Loss, theft, accidental damage and mysterious disappearance are separate risks that may be covered by jewelry insurance, subject to the insurer's terms.
Possibly, but check the per-item jewelry limit — standard policies often cap jewelry at a few hundred to a couple of thousand dollars, sometimes for theft only. A fine ring usually needs to be scheduled (listed individually) or placed on a specialist policy to be properly covered.
Often, yes. Supplied laboratory documentation identifies only the stone or finished piece and scope it states; it assigns no value. Many insurers also request an appraisal — a replacement-value document, usually from a local appraiser — alongside the supplied documentation and receipt. Some will insure directly from a recent receipt, so ask yours what it accepts.
Every two to three years is a sensible rhythm. Metal prices, labor, and lab-grown stone prices all move — and not always upward — so a stale figure can leave you under-insured, or quietly overpaying premiums on value no policy would pay out.
That is exactly the question to put to an insurer before you buy the policy. Ask for the like-kind replacement wording: a lab-grown diamond of matching cut, color, clarity, and carat — or moissanite for moissanite — rather than a cash figure or an unmatched substitute.
Contact Signora before resizing, repair or other third-party work so we can give design-specific guidance. Third-party alteration may affect return and warranty eligibility. Keep every service receipt because it can document the piece's condition for your insurer.
Every order includes its purchase record. Any laboratory report or Signora certificate explicitly named on the product page or order documentation is included for the stone or finished piece it covers. Keep those documents with your photos and any appraisal your insurer requests.
Receipt, insured shipping and the exact product documentation named for your order help you build the file an insurer may request. Confirm requirements with your insurer.
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